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Sandwell Family Information Service

Who we are

Sandwell Family Information Service offers free, impartial information to families with children aged 0 to 19 years (or up to 25 years with a special educational need or disability), young people and professionals.  We are the principal service for information to parents/carers for the Local Authority (LA)  Sandwell Metropolitan Borough Council

What we do

We support Sandwell Council's Vision 2030 Ambition 4 Best Start in Life. We are an early help service and our information helps families to find childcare and local support services. The Family Services Directory includes information on children’s centres, money and benefits, education, health and wellbeing as well as local activities and things to do. We also manage and maintain the Children and Young Adults with Disabilities/Special Educational Needs Register.

Statutory Duty

Local authorities are bound by statute. Their functions are set out in Acts of Parliament and many of these functions have associated legal duties. 'Statutory' means duties and functions that a council must perform, provide or do. Councils rely on their different teams and services to deliver specific duties, and together, meet all their statutory duties. Find out more on statutory duties placed on local government

Sandwell Family Information Service delivers these statutory duties for Sandwell Council:

What we offer

We provide information on a range of topics relating to family life including:

  • Childcare  all Ofsted registered childcare providers in Sandwell

 How to get in touch

         Contact Us 

  • Website: Family Information Service Hub
  • Email: family_information@sandwell.gov.uk
  • Telephone: 0121 569 4914
  • Social Media: 
  • In person when we attend local events, sessions, parent groups and professional meetings