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Accessibility Statement

This accessibility statement applies to Sandwell Family Information Service Hub website

This website is run by Sandwell Metropolitan Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard

If you need information held on this website in a different format like accessible PDF, large print, easy read, audio recording or braille then you can contact us

If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us

We are not required to fix documents or content published before 23rd September 2018.

We have no liability for third-party content that is neither funded nor developed by, nor under the control of Sandwell Metropolitan Borough Council

Idox Accessibility Response Statement

Access Keys

We haven't used access keys as they can often interfere with the default keyboard shortcuts of modern browsers. The content is easily tab-navigable and screen-reader friendly. We have tried to make our site as accessible as possible.

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