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Children's Centres

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All you need to know about the Children Centres in Sandwell.

Children's centres are the delivery mechanism for the Family Offer in Sandwell.  The aim of the service is to deliver better outcomes for children and their families. They are based on a commitment to improve the coordination, quantity and quality of services for children. This stems from the belief that the joining up of services and disciplines such as education, care, family support and health is a key factor in determining good outcomes for children.

The service provides timely and co-ordinated support to children, young people and families with additional needs to prevent their problems from escalating.

Traditionally, children's centres have been focused on the needs of children under five years old and their families, but as part of Sandwell’s Family Offer their remit has been extended to provide support to children and young people 0-19 years (up to 25 years if they have special education needs or disabilities).

The Family Offer consists of a number of parts:

  • An information point for local parents about services in the area and in the borough as a whole
  • support service for children and young people diagnosed with an Autism Spectrum Disorder and their families (and support prior to confirmed diagnosis)
  • Early Years services working with parents to develop their understanding of how young children learn and develop so that their children are ready for school.
  • family support service for children, young people and their families.
  • An antenatal education programme
  • health promotion role linking with all other elements of the Offer e.g. breastfeeding, healthy eating, smoking cessation, immunisations, oral health, etc
  • Support to parents to access education and training as steps towards employment
  • In addition childcare services offering early learning for twos (ELT) and nursery education fund (NEF) are available in the majority of children’s centres across the borough

Services are based on a core children’s centre in each of the six towns in Sandwell (with two core children’s centres in West Bromwich).

Where is my local children's centre?

There are seven core children's centres across Sandwell. 

Find out here where your local children's centre is and what facilities and activities are available.

Oldbury

Rowley

 Smethwick

 Tipton

Wednesbury

 West Bromwich

Sandwell Children's Centres Privacy Notice

Data Protection Law – Consent

Under data protection law, Sandwell Council needs your consent to process your personal data for the purpose of providing you and your family with information about the services and support delivered through children’s centres in the borough.

The information may be shared where applicable with relevant agencies working as part of the children’s centre service.

In addition, the information will be used to help us to monitor and evaluate the services that we provide.

You are not obliged to give this data, and if you refuse it will not affect any other dealings you have with the Council.

Who we are

Sandwell Council is the Data Controller for the information held about you for these purposes. Contact details:

Sandwell Metropolitan Borough Council,
Sandwell Council House,
Freeth Street,
Oldbury
B69 3DB.

Telephone: 0121 569 2200

The Data Protection Officer can be contacted at the above address and through email at dp_officer@sandwell.gov.uk or telephone: 0121 569 3232

As a Public Authority we do not have a representative in any other member states of the EU.

How information about you will be used

The information will be used for the purpose of providing you and your family with information about services and support delivered through children’s centres in the borough.

The information may be shared where applicable with relevant agencies working as part of or in conjunction with the children’s centre service.

In addition, the information will be used to help us to monitor and evaluate the services that we provide.

What personal data will we ask you to provide?

The children’s centres registration form will ask for the following personal data:

  • Name and contact details
  • Date of birth
  • Family details
  • Lifestyle and family circumstances

It also includes special types of data including:

  • Physical or mental health details
  • Racial or ethnic origins
  • Religion or other beliefs of a similar nature

Who will we share information with?

Information will be processed primarily by two voluntary sector organisations who operate children’s centres on behalf of the local authority. These are:

  • Action for Children
  • Murray Hall Community Trust

In order to provide a range of services, information may be shared with:

  • Education services inc schools and nurseries
  • NHS services
  • Police
  • Sandwell Children’s Trust
  • Voluntary sector organisations including Sandwell Consortium, Krunch, Autism West Midlands, West Smethwick Enterprise
  • Other Sandwell MBC Council services

How long will you keep the information?

Information will be retained for a period of six years after the last contact with the service by members of the family.

Where there has been involvement with Early Help support the information will be retained for 25 years in line with Sandwell Children’s Trust Records.

Your Rights

You are entitled to know what personal data Sandwell Council is processing about you. If you want to obtain the data, or if you want to exercise any of your other rights about the processing of the data, you can contact the Data Protection Officer – contact details above.

You have the right to:

  • have your personal data corrected if it is inaccurate or incomplete.
  • ask for your personal data used for this purpose to be erased (even if you have previously given consent for the data to be processed by Sandwell Council).
  • ask for your personal data to be supplied in a commonly used format, where the processing is carried out by automated means, so it can be sent to another organisation.

You can also ask for the processing of your personal data to be restricted if:

  • it is inaccurate.
  • it is unlawful but you do not want it to be deleted.
  • it is due to be deleted but you require it kept because of a legal claim
  • you have objected to the processing of the data and you are waiting for a decision about the objection.

You can ask the council to stop processing your data at any time by withdrawing your consent. You can do this by the same method you gave us the information or by contacting the Data Protection Officer.

For more information about your rights you can contact the Information Commissioner’s Office, which is the supervisory authority for the United Kingdom.

Information Commissioner’s Office contact details are:

Website:   www.ico.org.uk

Email: casework@ico.org.uk

Telephone: 0303 123 111

Write to:  Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

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