Skip to main content

Help with your household bills

Add to My Shortlist

Dealing with household bills can sometimes feel a bit overwhelming. Am I on the best tarrif? Can I afford to pay this month's bills? What can I do if I can't pay my bills? Who can I turn to for help?

There are lots of free,impartial and confidential services offering help with financial planning, debt management and what you might be entitled to.

Saving money on your bills and making sure you are claiming all the benefits and grants you are entitled to, will take the stress out of managing your household budget.


Help with household bills

Supporting Sandwell

Sandwell Council help at a local level to support people as the cost of living rises. Here you'll find links to useful information, advice and support from the council, DWP and other organisations.

Money Helper

Money Helper has pulled together a list of dedicated guides to help you save money on your house hold bills.

Citizens Advice

Information on what to do if you are struggling to pay your household bills.

Money Saving Expert

Use the Money Saving Experts Money Makeover guide to help you cut your household bills.

Help with energy bills and switching energy supplier

Citizens Advice

Information about the benefits, grants and help offered by the government and energy suppliers.


uSwitch is an free online and telephone comparison and switching service that helps you to compare prices on a range of products and services such as gas and electricity suppliers and broadband providers.

Sandwell Energy Switch

Collective switching is where a group of consumers join together to negotiate a better deal with their gas and electricity suppliers. An auction then takes place where energy companies will offer competitive prices for the group. It is free to join collective switching and you do not have to accept the winning offer, so there is nothing to lose

Sandwell Consortium

Provides impartial advice to home owners and those in private rented properties on issues such as pre-payment metering, understanding energy bills and switching energy providers.

Energy Saving Trust

Offers independant and impartial advice to help you lower your energy usage and energy bills


Impartial information and advice on household and business energy from Britain's energy regulator, Ofgem. Choose from our energy guides or compare suppliers and view our consumer research below.

Which Energy and Heating

Which consumer advice on switching your energy supplier and energy efficiency savings

Finding it difficult to pay your water bills?

Severn Trent

can help customers who are on a low income

South Staffs Water

provides similar support to their customers

Warmth and Heating Schemes

Sandwell Warm Spaces

Warm Spaces are free, safe and supportive spaces you can visit during the colder months.

Cold Weather Payment scheme

If you are in receipt of certain benefits you maybe entitled to a Cold Weather Payment to help with the cost of heating your home. The scheme usually runs between November and March and if eligible, you will receive a payment of £25 for each 7 day period of very cold weather during these months.

Heating Benefits

Find out about Cold Weather Payment, Warm Home Discount Scheme, Winter Fuel Payment

Warmer Homes West Midlands

Provide free impartial advice, in person or over the phone, to help keep homes warmer.

Offer advice on switching energy suppliers and have specialists advising on benefits and free energy saving measures

Call 0800 1968 298  or email

LEAP The Energy and Money Saving Service

LEAP is a free service that is helping people keep warm and reduce their energy bills without costing them any money.