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COVID-19 Health and Wellbeing Support

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The Covid-19 (Coronavirus) is affecting every aspect of family life. Maintaining a healthy lifestyle is more important than ever at this time. Getting the right support for health and well being means that daily life can continue as near to normal as is possible.

There are lots of support services to turn to during this health crisis. Talking to someone can make all the difference and many of these services offer an online chat facility where you can speak to a professional advisor in confidence. 

The most important thing to remember is don't suffer in silence - reach out to somone.

Working from Home Simple Tips

Health Advice and Services

NHS Service 

Providing information and official medical guidance on the Coronavirus condition.

  • Call 111 or if it's an emergency call 999

World Heath Organisation 

Coronavirus disease (COVID-19) advice for the public

National Autistic Society – Covid-19

Guidance and helpline for parents, young people and staff


Easy read guide on Coronavirus

Mental Health and Wellbeing


Providing advice on how the Coronavirus and your mental health and well-being.

  • Call 0300 123 3393

Young Minds

Providing Coronavirus advice and mental health support to children and young people.

  • Parents Helpline – call 0808 802 5544


Provides online support for young people.  Kooth provides a safe and secure means of accessing mental health and wellbeing support designed specifically for young people

British Association of Counselling and Psychotherapy guidance

How to cope if you’re feeling anxious about the outbreak


Call 116 123

BBC Headroom

Toolkit to help with mindfulness and mental wellbeing


Tips on dealing with stress and anxiety

Chat service  via telephone, online through their website or directly through Facebook 

Call 0800 059 0123 Monday-Sunday between 5pm & 9pm

Messenger: Monday-Friday: 9am-8pm & Saturday-Sunday: 5pm-8pm

Black Country Health Care

Emotional support including a mental health support phone line operating 24 hours a day, seven days a week  available to Black Country residents of all ages. 

Black Country Emotional Support Helpline Freephone 0808 802 2288


mental health, autism and ADHD online support for children and young people under 25

Staying at home tips during Covid-19

Top tips on things you can do to help you keep on top of your mental wellbeing and cope with how you may feel if you're staying at home during lockdowns.

7 ways to support children and young people who are worried

Anna Freud National Centre for Children and Families identifies seven ways you can use CBT to help children and young people who may be experiencing anxiety.


Black Country Women's Aid 

Specifically for those who are affected by domestic abuse. 


A relationship support service available to anybody who needs support with relationships between family members and friends.  The coronavirus outbreak is leading to big changes in the way we live our everyday lives. Our relationships will be hugely important for getting us through this but self-isolation, social distancing and other concerns may also place them under added pressure. Here you can find blogs, advice and tips for helping your relationships stay healthy during the pandemic. 

  • Call 0121 643 1638 (Oldbury Relate)


Guidance for separated parents with children and contact

Family Life


Helpful information to answer questions from children relating to Coronavirus

Carers UK

Guidance for Carers looking after people.

Family Action

Telephone: 0808 802 6666
Text message: 07537 404 282

The FamilyLine service supports people who are dealing with family pressures in a new and innovative way by using a network of volunteers from across the country to support family members over the age of 18 through telephone calls, email, web chat and text message.

Family Lives

Call: 0808 800 2222

Family Lives offers a confidential and free helpline service for families, providing emotional support, information, advice and guidance on any aspect of parenting and family life. The helpline service is open 9am-9pm, Monday to Friday and 10am-3pm Saturday and Sunday.


Single Parent Helpline: 0808 802 0925

One Parent Families/Gingerbread is the leading national charity working to help lone parents and their children.


Call: 0300 123 7015

Kinship is the only national charity dedicated to supporting kinship carers - grandparents and other relatives raising children who aren't able to live with their parents.

Cruse Bereavement

Unfortunately, some of us may lose someone through coronavirus. There are many organisations who can help.

Cruse Bereavement Care has online resources to support you and your family during this distressing time. This includes how this pandemic may affect bereavement and grief. They offer a free helpline: 0808 808 1677

Winston's Wish

supporting children and young people after the death of a parent or sibling