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COVID-19 Health and Wellbeing Advice and Support

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We are all feeling the effects of the COVID-19 otherwise known as Coronavirus that is currently causing widespread disruption. 

We have pulled together a list of Health and Wellbeing services and organisations that are available to support you and your family through this period.

NHS COVID-19 Parent Guide: The NHS has produced this COVID-19 Parent Guide on what to do if your child is ill or injured and you're unsure if/when to call your child’s GP, NHS 111 or go the Accident and Emergency Department (A&E).

NHS Service 

Providing information and official medical guidance on the Coronavirus condition.

  • Call 111 or if it's an emergency call 999

World Heath Organisation 

Coronavirus disease (COVID-19) advice for the public


Providing advice on how the Coronavirus and your mental health and well-being.

  • Call 0300 123 3393

Sandwell Beam 

Providing hand writing blogs on Twitter around #emotions #mentalhealth

Young Minds

Providing Coronavirus advice and mental health support to children and young people.

  • Parents Helpline – call 0808 802 5544


Provides online support for young people.  Kooth provides a safe and secure means of accessing mental health and wellbeing support designed specifically for young people. 

Public Health England 

Providing information, help and support relating to the Coronavirus.

Black Country Women's Aid 

Specifically for those who are affected by domestic abuse. 


A relationship support service available to anybody who needs support with relationships between family members and friends.  The coronavirus outbreak is leading to big changes in the way we live our everyday lives. Our relationships will be hugely important for getting us through this but self-isolation, social distancing and other concerns may also place them under added pressure. Here you can find blogs, advice and tips for helping your relationships stay healthy during the pandemic. 

  • Call 0121 643 1638 (Oldbury Relate)

NHS - Wellbeing Support Signposting Guide 

How to stay positive 

Coronavirus: how to stay positive and not let anxiety get the best of you Source:  South China Post

Top tips to fill your day if you are self-isolating for coronavirus

Source Huffington Post

Tips to help parents who are home working and looking after kids whilst schools are closed

Source:  World Economic Forum


Guidance for separated parents with children and contact

Anna Freud: Video for children & young people

Video for children and young people

British Association of Counselling and Psychotherapy guidance

How to cope if you’re feeling anxious about the outbreak

National Autistic Society – Covid-19

Guidance and helpline for parents, young people and staff


Easy read guide on Coronavirus


Helpful information to answer questions from children relating to Coronavirus

Carers UK

Guidance for Carers looking after people.


Call 116 123

BBC - How to protect your mental health

Family Action

Telephone: 0808 802 6666
Text message: 07537 404 282

The FamilyLine service supports people who are dealing with family pressures in a new and innovative way by using a network of volunteers from across the country to support family members over the age of 18 through telephone calls, email, web chat and text message.

Family Lives

Call: 0808 800 2222

Family Lives offers a confidential and free helpline service for families, providing emotional support, information, advice and guidance on any aspect of parenting and family life. The helpline service is open 9am-9pm, Monday to Friday and 10am-3pm Saturday and Sunday.


Single Parent Helpline: 0808 802 0925

One Parent Families/Gingerbread is the leading national charity working to help lone parents and their children.

Grandparents Plus

Call: 0300 123 7015

Grandparents Plus is the only national charity dedicated to supporting kinship carers - grandparents and other relatives raising children who aren't able to live with their parents.


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