Sandwell Council Housing Service

For information on finding a home, reporting a repair, paying your rent and housing advice. If you are homeless or at risk of losing your home you can get free advice and do not have to be a Sandwell tenant to use the service.

If you have been made homeless outside office hours call 0121 569 6883.

Check the latest advice on Covid-19 →

Report a repair

Repairs Update

Since June 2021 we have found the number of reported repairs have increased significantly. We apologise for any delays you may experience with having your repairs completed.

Rest assured that we are doing all that we can to complete all repairs as quickly as possible and return to normal levels of service. Thank you for your continuing patience.

You can now report a repair using your MySandwell account.

Log in or register for a MySandwell account if you don't already have one, and use our new system to report your repair. Look for the report a repair option in the menu or use the button below.

It's easy to do and you can choose an appointment time to suit you - there's no need to call the contact centre. You can report your repair and book an appointment 24 hours a day from your phone, laptop, PC or tablet.

Who to contact

Telephone
0121 368 1166 0121 368 1166
E-mail
customer_services@sandwell.gov.uk
Website
Sandwell Housing
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Where to go

Address
Council House
Freeth Street
Oldbury
Postcode

B69 3DE

View B69 3DE on a map

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Last Updated

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Get in touch with us

Family Information Service

family_information@sandwell.gov.uk
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